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management consulting digital transformation

Salon Booking App

Redefining the Luxury Spa Experience!

Providing anytime, anywhere, cross-device booking convenience for clients; empowering staff, connecting them with
clients, allowing efficient and data-drive spa management application.

digital-presence

Creating A Digital Presence For Our Client

Our client, a leading chain of luxury spas in the US, was facing issues in maintaining a connection with their customers resulting in declining subscriptions and fewer repeat bookings. Their existing app wasn’t being used by customers because it was more geared toward’s the Spa’s needs rather than the customers’ needs. We decided to completely revamp the online experience for the customers through a new, customer-friendly app that addressed their needs. The Online Salon Booking App - Artha SPA - has experienced huge interest from customers and is being used over and over again for the convenience it provides!

artha
comma

We intended to have a mobile app strategy before we started working with Seasia. Seasia was with us from
the very beginning, developing our mobile app development strategy from the ground zero.

author
Karan Khanna

Artha Spa Owner

go-digital

Go Digital

The Artha, spa booking app prevents bottlenecks, allows automated check-ins, enables staff to sell retail merchandise from anywhere, lets clients book appointments online or via digital voice assistants. We’ve incorporated features like stylist check-in alerts to client check-out and online booking & cancellation / no-show management. Real-time alerts and online chat options provide the connectivity between the staff and clients.

Bookings & Rebookings

Our client emphasised that re-bookings are the best practice to grow their business. Hence we integrated re-booking into the self-checkout system in the App. The App also provides an option for the stylists to recommend an appointment, and to re-booked it even before the client gets up from the chair. The spa booking application also provides an AI-enabled Marketing feature wherein Discount Offers or Reminders are sent to Clients based on their previous booking patterns and purchase history.

our-adani
checkout

Auto-check In and
Self-check Out

Any delay at understaffed front desks downgrades the client's experience quickly. We built in a beacon-based automated check-in feature for clients so that, while our app doesn’t need to track all movements of the client, we are still able to provide a location-based check in and check out feature. The app also enables clients to pay on the go.

Direct Messaging
with the Therapist

Texting is the way we all communicate now.Same is the case with our Application services - we’ve built in a real-time chat engine so that when client’s have a question or inspiration, they can let the staff know, in that moment. This helps staff be more prepared for the appointment and manage their client’s expectations. They are prepared to discuss what a client is thinking, before the client arrives, leading to more effective consultations.

messaging

Client Satisfaction is Our Goal

What Our Clients Say About Us

If Seasia Infotech wasn't helping me, the business would definitely not be where it is today. They have been able to implement every project that was asked of them to a high-quality level. Seasia Infotech is responsive and communicates well. They are a trustworthy group who treats their customer's work with respect.

Y. Chung

Founder, Online Estate Directory

Internal stakeholders are pleased with the results of solution testing, as well as with Seasia's cost-effectiveness. Beyond implementing requirements, they leveraged their extensive experience to provide product optimizations and maximum value. Customers will experience open communication.

William Akuoko

CEO, Adehyee Infotech Ltd

Seasia used Xamarin to develop a cross-platform solution featuring sophisticated team-planning and accounting tools. Outstanding project results earned them further involvement. Their consistent performance, weekend availability, and ability to meet aggressive deadlines continue to catalyze great results.

Aemal Sayer

CEO, 24Geeks

The team was consistently responsive from a project management standpoint, and internal stakeholders were particularly impressed with the vendor's accessibility.

Ken Engel

EVP, Saberpoint

We are pleased with Seasia's work and ongoing maintenance service. Seasia is praised for their project management as well as their deep understanding of the app's design and function.

Gary Collins

Founder, Drivermatics

Seasia Infotech has met all expectations and performed well in the continuing development of the application, accomplishing all tasks before deadlines and providing excellent service. The client particularly praises their project and time management.

Saravan Pandiyarajan

iLook

The app helped us reach a larger customer base, resulting in an increase in their business. Exhibiting a high level of professionalism and punctuality, Seasia Infotech delivered the project on time and exceeded our expectations. They were supportive, highly skilled, and responsive.

Mohamed El-Ayoubi

Director (Air Gifter)

Thanks to Seasia Infotech's work, the app was released into the market. Seasia Infotech was flexible and transparent regarding timelines and communicated effectively through virtual meetings, emails, and messages. The team was knowledgeable, and their understanding of requirements was outstanding.

Bill teags

CEO Trackninja

Seasia Infotech's work received positive feedback, and the client noticed a significant increase in user engagement and registrations. The team delivered milestones on time, communicated transparently, and was highly responsive. Their organizational skills, commitment, and adaptability stood out.

Veena Kaul

VP Dublin Technology

The CRM experienced a seamless launch and now provides a productivity boost by automating tasks that were once manual. Seasia Infotech succeeds in giving accurate information when questions arise and remaining transparent in all correspondence. The team is patient and professional.

Ifedayo Fasakin

Managing Director Novamarks Integrated Services Limited

Seasia Infotech helped the client streamline their operations, improve the customer experience, and enhance their inventory system. The team was proactive, organized, and highly responsive. They followed the timelines and communicated seamlessly. Overall, Seasia Infotech surpassed expectations.

Hardeep Singh

President at Capital Used Tires and Quick Stop

We have been working with this excellent team in the past Five years. Ashish is extremely dedicated and always willing to go the extra mile for us. One of our apps “miniwalla the forest story “ was among the five finalists for best App Store listing in Berlin Germany last year . I have no hesitation to recommend Ashish and his firm to anyone.

Shirley Choi

Founder Happy Diamond Music Studio Limited

It is when things don't go perfectly that you can tell the caliber of the team that you are working with; and this team they rose to the occasion to solve the challenges that we were facing. True partnership and demonstrated commitment to a common goal...with proven success!

AnnMarie Stephens

CEO at Precise Portions

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