Regulatory scope
Health data protection requirements of the deployment market
Telehealth Platform
Connecting Patients, Doctors,
Labs and Pharmacies
Afyanet connects patients and doctors over chat, audio and video, and carries each consultation through to prescriptions, test orders and connected lab and pharmacy fulfilment. Seasia built it end to end on a single React Native codebase, live on iOS and Android.
Overview
Industry
Telehealth / Virtual Care
PROJECT DURATION
6 months
Most telehealth products stop at the video call, but a consultation that ends there is not a completed episode of care. A medication query, a routine follow-up and a first consultation each suit a different channel, and the prescription or test order issued at the end of any of them is only useful if the patient can act on it. Afyanet was built around that full arc: patients choose their own clinician by specialty, hold the consultation over chat, audio or video in a single session model, and reach connected labs and pharmacies from inside the same flow to fulfil what was issued.
The platform carries two user classes with opposed needs, frictionless patient onboarding through social, email or phone login, against verified clinician identity and a workflow built for consultation throughput, as distinct experiences over a shared backend.
Overview
Most telehealth products stop at the video call, but a consultation that ends there is not a completed episode of care. A medication query, a routine follow-up and a first consultation each suit a different channel, and the prescription or test order issued at the end of any of them is only useful if the patient can act on it. Afyanet was built around that full arc: patients choose their own clinician by specialty, hold the consultation over chat, audio or video in a single session model, and reach connected labs and pharmacies from inside the same flow to fulfil what was issued.
The platform carries two user classes with opposed needs, frictionless patient onboarding through social, email or phone login, against verified clinician identity and a workflow built for consultation throughput, as distinct experiences over a shared backend.
Industry
Telehealth / Virtual Care
PROJECT DURATION
6 months
Project Scope & Business Challenges
The platform needed to support different consultation modes without forcing every clinical interaction into the same workflow. It also had to extend care beyond the consultation itself.
Key challenges included:
Consultation Mode Has To Follow The Clinical Need, Not The Product.
- A medication query, a follow-up and a first consultation each suit a different channel. The platform needed asynchronous chat, audio, and video in one session model rather than forcing every encounter into a video call.
A Prescription That Ends At The App Is Not Care.
- Prescriptions and test orders issued in consultation are only useful if the patient can act on them. Labs and pharmacies had to be reachable from inside the same flow.
Two User Classes With Opposed Requirements.
- Patients need frictionless onboarding with social login and minimal fields. Clinicians need verified identity and a workflow built around consultation throughput. Both had to live on one platform without any of them being compromised.
Solution Offered by Seasia
Seasia designed a dual-role telehealth platform with flexible chat, audio, and video consultations, clinician discovery, clinical document exchange, and connected lab and pharmacy workflows. Separate patient and doctor experiences were built over a shared backend.
Multi-mode consultation engine strategy
Chat, audio and video consultation in a single session model, with mode switching inside a live encounter. Video and audio delivered through Agora.
Doctor discovery and selection
Patients browse and select clinicians by specialty and availability rather than being routed to whoever is free.
Clinical document exchange
Clinicians upload test orders and medication prescriptions directly into the consultation thread, retained against the patient record.
Connected lab and pharmacy workflow
Patients contact labs and pharmacies from within the app to act on prescriptions and test orders issued in consultation.
Dual-role architecture
Separate doctor and patient application experiences over a shared backend, each with its own onboarding, permissions and workflow.
Flexible authentication
Email and phone registration alongside social login through Facebook, Google and Twitter, reducing patient onboarding drop-off.
Consultation notifications
Push notification infrastructure for appointment confirmation, consultation start, prescription issue, and follow-up prompts.
Wellness data integration
Google Fit integration syncing activity and calorie data into the patient profile, giving clinicians context beyond the consultation.
Cross-platform delivery
A single React Native codebase across iOS and Android, reducing feature-parity drift and release overhead.
Our Tech Stack
Frontend
React Native
JavaScriptPlatforms
iOS
AndroidReal-time communication
Agora for audio and video
in-app chat
Device and wellness data
Google FitFrontend
React NativeJavaScriptPlatforms
iOSAndroidReal-time communication
Agora for audio and video
in-app chat
Device and wellness data
Google FitCompliance & Security
Safeguards
Encrypted transport, authenticated sessions, role separation between patient and clinician
Data handling
Consultation records and clinical documents retained against the patient record
Delivery standards
ISO 27001
CMMI Level 5
Features & Outcomes Delivered
The platform brought virtual consultations, clinician discovery, prescriptions, test orders, and patient engagement into a single connected care experience. Separate doctor and patient workflows were supported by shared services for authentication, notifications, and post-consultation follow-through.
Virtual Consultation & Clinician Access
- Chat-based clinical consultation
- Audio and video consultation with in-session mode switching
- Clinician discovery and selection by specialty
Prescriptions, Diagnostics & Care Coordination
- Digital prescription issue and delivery
- Digital test order issue and delivery
- In-app lab and pharmacy contact
User Experience & Access Management
- Dual doctor and patient application roles
- Social, email and phone authentication
- Push notification workflow across the consultation lifecycle
Patient Wellness & Activity Tracking
- Google Fit activity and calorie synchronization
- Calorie counter in the patient application
Results
Chat, audio and video consultation delivered in one session model rather than three separate products
Prescriptions and test orders issued digitally and actionable inside the same app through connected labs and pharmacies
Doctor and patient experiences delivered as distinct roles over a shared backend
Onboarding friction reduced through social, email and phone authentication
A single React Native codebase maintaining parity across iOS and Android
Live on Android and iOS
Building virtual care?
Seasia helps healthcare organizations design and develop secure, scalable telehealth solutions that connect consultations, clinician workflows, prescriptions, diagnostics, and patient engagement.
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